Do's and Don't for the investors.

Do’s
• Ensure that the intermediary (broker/sub-broker) has a valid SEBI
registration certificate.
• Enter into an agreement with your broker/sub-broker setting out terms and conditions clearly.
• Ensure that you give all your details in the ‘Know Your Client’ form.
• Ensure that you read carefully and understand the contents of the
‘Risk Disclosure Document’ and then acknowledge it.
• Insist on a contract note issued by your broker only, for trades done each day.
• Ensure that you receive the contract note from your broker within 24
Hours of the transaction.
• Ensure that the contract note contains details such as the broker’s name, trade time and number, transaction price, brokerage, service tax, securities transaction tax etc. and is signed by the Authorised Signatory of the broker.
• To cross check genuineness of the transactions, log in to the NSE
Website (www.nseindia.com) and go to the trade verification facility
extended by NSE at www.nseindia.com/content/equities/eq_trdverify.htm.
• Issue account payee cheques/demand drafts in the na me of your broker only, as it appears on the contract note/SEBI registration certificate of the broker.
• While delivering shares to your broker to meet your obligations, ensure that the delivery instructions are made only to the designated account of your broker only.
• Insist on periodical statement of accounts of funds and securities from your broker. Cross check and reconcile your accounts promptly and in case of any discrepancies bring it to the attention of your broker immediately.
• Please ensure that you receive payments/deliveries from your broker,
for the transactions entered by you, within one working day of the payout date.
• The Demat delivery instruction slip should be from your own Demat account, not from any other family members/friends’ accounts.
• ‘Portfolio Management Services’ could be offered only by
Intermediaries having specific approval of SEBI for PMS. Hence, do not part your funds to unauthorized persons for Portfolio Management.
• While meeting pay in obligation make sure that correct ID of
authorized intermediary is filled in the Delivery Instruction Form.
• Be cautious while taking funding form authorized intermediaries as these transactions are not covered under Settlement Guarantee mechanisms of the exchange.
• Insist on execution of all orders under unique client code allotted to you. Do not accept trades executed under some other client code to your account.
• When you are authorizing someone through ‘Power of Attorney’ for
operation of your DP account, make sure that your authorization is in favour of registered intermediary only. Authorisation is only for limited purpose of debits and credits arising out of valid transactions executed through that intermediary only.
• Verify DP statement periodically say every month/ fortnight to ensure that no unauthorised transactions have taken place in your account.
• Authorization given by you has been properly used for the purpose for which authorization has been given.
• In case you find wrong entries please report in writing to the authorized intermediary.
• In the event of any discrepancies/disputes, please bring them to the notice of the broker immediately in writing (acknowledged by the broker) and ensure their prompt rectification.
• In case of sub-broker disputes, inform the main broker in writing about the dispute at the earliest and in any case not later than 6 months.
If your broker/sub-broker does not resolve your complaints within a reasonable period (say within 15 days), please bring it to the attention of the ‘Investor Grievances Cell’ of the NSE.
• While lodging a complaint with the ‘Investor Grievances Cell’ of the
NSE, it is very important that you submit copies of all relevant documents like contract notes, proof of payments/delivery of shares etc. alongwith the complaint. Remember, in the absence of sufficient documents, resolution of complaints becomes difficult.
• Familiarise yourself with the rules, regulations and circulars issued by
stock exchanges/SEBI before carrying out any transaction.


Don’ts
• Do not sign blank delivery instruction slip(s) while meeting security
payin obligation.
• Do not undertake deals on behalf of others or trade on your own name and then issue cheques from a family members / friends’ bank accounts.
• No intermediary in the market can accept deposit assuring fixed returns. Hence do not give your money as deposit against assurances of returns.
• Don’t accept unsigned/duplicate contract note.
• Don’t accept contract note signed by any unauthorised person.
• Don’t delay payment/deliveries of securities to broker.